COMPLAINTS

Thank you for taking the time and effort to share your experience with us. At TH we are as serious about complaints and we appreciate your feedback. We know that dealing with the route cause of a complaint, helps us improve our business.
We assure you that we will investigate and analyze your feedback with the view of implementing
a long term solution to avoid re-occurrence of the same issue.

Please be so kind as to provide some details about your dissatisfaction with TH below:
TH delayed in collection my goods. I had to keep following up and nobody answered my phone calls,
even after committing to call me back.

Example: TH failed to collect my goods on time.

Example: Mrs. Average never returned my call and never advised me of a delay in collection.

SOUTH AFRICAN OFFICE

80 Thomas Road, Norton’s Home Estates, Benoni
PO Box 14148, Bredell, 1623, South Africa

+27 11 395 1414

sales@transportholdings.com

BOTSWANA OFFICE

Plot 14407 Makgadigau Road
Gaborone West Industrial
P.O. BOX 41008 Broadhurst
Gaborone

+267 392 2801

sales@transportholdings.com

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  • Fragile Goods Indemnity Form

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